Terms and Conditions of fuerteventuracoliving.com
General Company Information
- Legal name of the company: BRIGHTBYTE SOLUTIONS LLC, representing the rental portal https://fuerteventuracoliving.com/
- Physical address: Beach Tower One 2205, AED
- Contact information: [email protected]
Description of Services Offered
BRIGHTBYTE SOLUTIONS LLC offers a rental portal for booking rooms by the day in houses intended for vacation rentals or used as permanent or second residences by other tenants. BRIGHTBYTE SOLUTIONS LLC always acts as an intermediary for the promoted products and services, with the owners or operators of the properties being directly responsible for complying with the legal regulations of the country where they offer the services or products. The available accommodations include:
- Double rooms with private bathrooms
- Rooms with private bathrooms outside the room
- Single rooms with shared bathrooms
- Apartments with private bathrooms, kitchen, and living area
All rooms have designated areas for working on a computer. Guests also have access to common areas: living room, kitchen, terrace, indoor garden, and communal pool. Each room has reserved spaces in the kitchen cabinets and refrigerator. The price includes sheets and towels.
This portal also offers activities such as kitesurfing, surfing, and Spanish lessons, acting as intermediaries. These activities are managed by partner companies, which are responsible for their execution. BRIGHTBYTE SOLUTIONS LLC is not responsible for these activities.
Description of the Online Booking and Payment Process
Online bookings can be made at https://fuerteventuracoliving.com/. After entering the booking details (dates, people), users can find available rooms and their descriptions. Some accommodations have an additional fee for a second guest. There is always a €20 cleaning fee per rented room.
Users can select extras such as kite, surf, or English classes. Users must provide personal data to identify them and process the check-in. This information may be used for future promotions of services and products.
Accommodation Payment:
- Payment platform: Stripe
- Payment methods: Credit/debit card, Google Pay
- Payment timing: Payment in advance at the time of booking the accommodation and to the school for extra activities. The invoice is usually due immediately unless otherwise requested by email.
In order for us to freeze your booking the payment must be made on the website. Depending on the season you might need to do a full payment or you will see an option to pay a deposit and the rest will be paid on arrival.
Booking and Payment Process
Once payment is accepted by Stripe, the user will receive a payment and booking confirmation by email.
Cancellation and Refund Policies
To cancel a booking, users must notify us by email at [email protected], providing the booking details.
- Cancellations more than 30 calendar days in advance: Full refund, minus a €30 management fee.
- Cancellations less than 30 days in advance: No refund.
Privacy Policy
Type of personal information collected:
- Cookies, name, email, country of origin
How the information is stored and protected:
- The information is securely stored using passwords and verification factors.
Use of personal information:
- To improve user experience, check-in process, and marketing.
User rights regarding their personal information:
- Users can unsubscribe from marketing emails, except for those necessary to enjoy the contracted products.
-> Find here all the information regarding the Privacy Policy.
Use of cookies and similar technologies:
- We use cookies to track user navigation through Analytics, Google Tag Manager, and social media pixels.
-> Find here all the information regarding the cookies policies.
Social Media Links
We use social media to provide more information to our audience, show experiences of past clients, offer contests for discounts or extra activities and resolve doubts. All information collected is used to improve our services and better promote our products.
Terms of Use
General rules of conduct on the website:
- Users must behave respectfully and not use the website for illegal activities.
Usage restrictions:
- Use of the website’s content without prior authorization is not allowed.
Consequences of violating the terms:
- BRIGHTBYTE SOLUTIONS LLC reserves the right to restrict access to users who violate the terms.
Intellectual Property
All content on the website is original and is not authorized for use without the consent of BRIGHTBYTE SOLUTIONS LLC.
Limitations of Liability
Company responsibilities and disclaimers regarding the services offered:
- BRIGHTBYTE SOLUTIONS LLC is not responsible for activities managed by external partners.
Limitations of liability in case of errors or service interruptions:
- BRIGHTBYTE SOLUTIONS LLC is not responsible for technical errors or service interruptions.
Modifications of Terms
BRIGHTBYTE SOLUTIONS LLC reserves the right to modify these terms and conditions at any time. Changes will be communicated to users through the website or by email.
Contact for Queries
For any queries related to the terms and conditions, users can contact the company at [email protected].
